Chicken Salad Chick Launches White-Label App via LoyalTree Rewards

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Chicken Salad Chick and LoyalTree Rewards are pleased to announce the official release of the FREE Craving Credits loyalty app! Planning and building of the app have been underway since the summer of 2014. The app allows users to earn points for every dollar they spend at any Chicken Salad Chick location, and use those points to purchase rewards from the Chicken Salad Chick in-app rewards store. Customers will receive 25 points for downloading the app- enough to buy the “Free Cookie” reward, or a good start to save for something else. Customers will also receive something special on their birthday. In addition to offering great rewards for frequenting Chicken Salad Chick, Craving Credits also offers added convenience. By early Spring, users will be able to browse the menu and place an in-app order for pickup at their preferred location.” The app was released to the App Store and Google Play Store in late February and is now available for download.

In addition to the custom loyalty app, LoyalTree has built a deep software integration for Chicken Salad Chick’s Revel point-of-sale system. This aids the process of reward redemption significantly, which is convenient for customers and for the staff whose operations are not affected. The integration also provides Chicken Salad Chick with the ability to track how many redemptions have been made for each reward, which in turn allows them to make informed decisions about discounts/reward offerings in the future. Deep integration with the point-of-sale allows Chicken Salad Chick to engage their customers more specifically and more personally.

About Chicken Salad Chick: Chicken Salad Chick is a truly unique fast-casual dining concept. Perhaps the most notable quality of this fast growing franchise, aside from the 15 original, mouth-watering chicken salad flavors, is that customers describe the experience as being akin to “eating at a friends house.” The personality of this brand and uniqueness of the menu is what makes Chicken Salad Chick stand out. Born out of founder Stacy Brown’s kitchen in Auburn, Alabama, Chicken Salad Chick has now grown to over 30 locations in Alabama, Florida, Georgia, North Carolina, South Carolina, and Tennessee.

About LoyalTree: LoyalTree, a fully-integrated mobile loyalty platform, is the flagship product of CARDEEO, inc., a tech company based out of the Strip District in the heart of Pittsburgh, PA. LoyalTree is unique in the loyalty space in that it is fully integrated with the point-of-sale system. In addition to providing a seamless redemption process, this deep POS integration also provides a business owner with the opportunity for a deeper understanding of his or her customer base. White-label solutions are also available for enterprise customers.

Loyalty Success is Proven With Seamless Lavu iPad POS and LoyalTree Integration

Originally posted on April 24, 2014 via PRWeb in Albequerque, NM. See original post here.

Cloud-based iPad POS for restaurants creators Lavu Inc teams up with loyalty program partner LoyalTree to offer simple single-click integration, targeted analytics, and programs to reward loyal customers. The extended development and testing period has allowed for integration streamlining for a satisfied real-world user-base.

Albuquerque, NM (PRWEB) April 24, 2014

Lavu Inc., makers of the popular iPad POS for restaurants, has announced a seamless integration to the robust loyalty platform offered by LoyalTree. Benefits of the partnership include connected backend dashboards for easy access to customer histories and customizable targeted marketing campaigns. Integration has been simplified to require only a single click in the Lavu business management control panel.

“We have expanded our relationship because our partners at Lavu are respectful, intelligent, and work hard to make the integration the best that it can be,” said Jake Klinvex, COO of LoyalTree.

The partnership is two years in the making. This was time well spent by both development teams, working to perfect the user experience. Ease of use is an important consideration for busy restaurant-industry professionals when selecting a business management solution.

“I love LoyalTree for the customer givebacks and because it is customer dependent,” said Lauren Booten of Buddy’s All American BBQ about the Lavu and LoyalTree partnership. “Once we get our customers to sign up we do not have to do much from there. The minimal cost is great too.”

LoyalTree is a customizable mobile loyalty program. The integration allows Lavu iPad POS clients to attract new customers by providing first-time visitor bonuses, personalized mobile advertisements with targeted offers, and by rewarding customers for specific purchases. “Our LoyalTree partnership helps Lavu clients attract new customers and then rewards those customers for coming back,” said Josh Bennett, VP of Business Development at Lavu Inc.

The extended period of development and beta-testing for the Lavu and LoyalTree integration benefited from real-world usage and analysis. The loyalty platform extension to the iPad POS had a steady adoption uptake despite minimal marketing exposure. From small shops to multiple location franchises, hospitality businesses have already added LoyalTree to their Lavu iPad POS management toolkit.

“We have been able to add new features,” Klinvex added about the two year development period. “Both linked-card and email earning were found to satisfy those customers who want a frictionless experience, may not have smartphone, or for merchants who may not print receipts.”

For more information about Lavu iPad POS and LoyalTree special offers, visit http://poslavu.businesscatalyst.com/.

About Lavu Inc.
With customers in 85 countries, Lavu iPad POS by Lavu Inc. was formed as a solution to common point of sale problems and restaurant industry issues. Lavu Inc. offers POS Lavu as a full-featured point of sale software solution at a fair price. Through cloud computing, wireless mobility, and multi-touch devices, Lavu POS redefines the entire approach to restaurant business management.

For the original version on PRWeb visit: http://www.prweb.com/releases/2014/04/prweb11791746.htm

Read more: http://www.benzinga.com/pressreleases/14/04/p4495581/loyalty-success-is-proven-with-seamless-lavu-ipad-pos-and-loyaltree-int#ixzz3CpelMDnv

LoyalTree Named a Tech 50 Finalist

Originally published August 18th, 2014 at 11:46am by Deborah M. Todd of the Pittsburgh Post-Gazette. See original post here

A celebration of blockbuster deals and attention-grabbing product launches by the region’s tech companies has been narrowed down to the region’s most eligible contenders of the year.

On Saturday, Pittsburgh Technology Council announced the 50 technology companies and individuals chosen as finalists for the 2014 Tech 50 Awards. Now in its 18th year, the Tech 50 Awards were created to honor local innovators and the companies that have been built around their expertise, said PTC president and CEO Audrey Russo.

“This year’s Tech 50 Awards mark almost 20 years of trailblazing tech companies. We look forward to celebrating the achievements of this year’s finalists and recognizing the region’s continued innovation in technology,” she said.

The companies and individuals will be honored with their awards Oct. 21 at the Wyndham Grand, Downtown. For more information or to register, visit tech50.pghtech.org.

This year’s Tech 50 Awards finalists are:

■ Advanced Manufacturer of the Year: Aerotech, Inc.; eVProducts Inc.; GiftCards.com; Industrial Scientific Corp., Lanxess; Universal Electric Corp.

■ Ed Tech Company of the Year: Acrobatiq; BirdBrain Technologies; BloomBoard; Panther Learning Systems Inc.; Wombat Security Technologies Inc.; Zulama

■ Innovator of the Year: Aquion Energy Inc.; Astrobotic Technology Inc.; Blue Belt Technologies; Iagnosis; Intelomed; Malcovery Security; Resilient Cognitive Solutions; Rhiza Labs; WindStax Wind Power Systems

■ Interactive and Application Developer of the Year: Branding Brand; DVSport Inc.; LunaMetrics; Schell Games; Snap Retail

■ Life Sciences Company of the Year: Aesynt; Carmell Therapeutics; Cernostics; Cognition Therapeutics Inc.; Net Health; Neuro Kinetics Inc.; Rinovum Women’s Health

■ Startup of the Year: Diamond Kinetics; Encentiv Energy; Forever Inc.; FutureDerm Inc.; LoyalTree; NoWait; Thread; Treatspace Inc.; WebKite

■ Solution Provider of the Year: Advantech US Inc.; AEC Group Inc.; C-leveled; First Insight Inc.; Newton Consulting; SDLC Partners; Sherpa Software; Summa Technologies

■ CEO of the Year: Kraig McEwen-Aesynt; Peter DeComo-ALung Technologies; Jason Wolfe-GiftCards.com; Ware Sykes-NoWait; Stephen Bollinger-Rinovum Women’s Health

Deborah Todd: dtodd@post-gazette.com.

Read more: http://www.post-gazette.com/business/technology/2014/08/18/Pittsburgh-Technology-Council-announces-Tech-50-finalists/stories/201408180129#ixzz3B8yp6CwR

Penguins app-based loyalty program wins award

Written by Patty Tascarella. Originally published on August 4th, 2014 at 10:38am EDT. See original story here.

 

Add technology innovation to the awards garnered by the Pittsburgh Penguins. The Sports and Entertainment Alliance in Technology honored David Peart, Pens’ senior vice president of sales and service, with its InStadium Experience in Innovation award for sponsorship sales.

Peart was cited by a panel of professional sports peers for Pens Points, the first mobile app-based loyalty program in sports. It was created with Pittsburgh-basedtechnology developer LoyalTree. It has about 90,000 members.

The awards single out team executives in the U.S. and Canada who find new ways to leverage technology, new media and data to drive long-term team value for their sports franchise.

Pittsburgh-based mobile rewards program, LoyalTree, launches in Australia and Mexico

It’s been an exciting spring at LoyalTree! Through partnerships with key Point of Sale (POS) system resellers, we were able to launch our mobile rewards program at our first locations in Mexico City, Mexico and Brisbane, Australia.  Our team is beyond excited to welcome these new cities to our growing international community.

 

While we continue to grow our global presence, we are proud of our Pittsburgh roots! Having just finished a successful second season of PensPoints with the Pittsburgh Penguins, we are gearing up for September and the start of a new hockey season.  Additionally, we have over 30 LoyalTree locations in the Greater Pittsburgh Area, and that number continues to grow every month.

 

As a mobile loyalty rewards program, LoyalTree seeks to give business owners and customers access to the same caliber of rewards program available to the nation’s largest retailers.  We’re the only program out there that is built with the needs of the business owner and the consumer experience held in tandem.

 

Our integration with the existing POS makes the process easier for staff, and prevents the business owner from having to purchase new hardware. In addition, our backend dashboard allows business owners to track sales and manage their LoyalTree program easily. Our mobile app offers a clean, intuitive experience for customers to track their points, join new loyalty programs, and earn rewards as they spend at their favorite spots.

 

From the City of Bridges to cities around the world, LoyalTree is on a mission to empower businesses of all sizes. We’re helping business owners grow with their customers in mind. After all, the future of retail lies in the hands of consumers. Conveniently: that’s also where LoyalTree lies- in the smart phone in the hand of the modern consumer.
Want to get in on the action? Download LoyalTree for iOS or Android in Google Play or the App Store. You can find us on Facebook or follow us on Twitter at @LoyalTree. Business owners can reach out to us directly at: sales@loyaltree.com.

Dinerware certifies LoyalTree!

Written by Dinerware for the Dinware blog on March 31st, 2014. See original blog post here.

Dinerware is pleased to announce the certification of LoyalTree for Dinerware POS! LoyalTree is a fully-mobile, hardware-free digital coupon and loyalty solution that integrates seamlessly into Dinerware point-of-sale systems. LoyalTree enables guests to unlock personalized coupons and collect reward points on their mobile devices.

LoyalTree’s unique Dinerware integration allows for paperless coupon redemption and real-time redemption analytics; meaning reduced costs and increased sales. With LoyalTree, merchants send directly to targeted guests personalized, mobile coupons that increase average order value, guest purchase frequency, and overall lifetime value.

In addition, LoyalTree provides access to a personalized transaction-intelligence dashboard that displays details on guest demographics, item-specific purchase behaviors, store location comparisons, and more.

This version of LoyalTree offers a new interface (iPhone and Android completely rebuilt from the ground up), a reward bank feature, a share-and-earn feature, and more news functionality. Also, LoyalTree has scaled the app to accommodate quicker app updates and better image resolutions across all phone screen sizes.

For more information about LoyalTree, see your authorized Dinerware dealer or visit LoyalTree’s website.

- See more at: http://www.dinerware.com/blog/dinerware-certifies-loyaltree#sthash.J9UbWeht.dpuf

He Shoots, He Saves!: Penguins partner with LoyalTree to develop PensPoints mobile app

Written by Matt Pross, Staff Writer at TEQ Magazine of the Pittsburgh Tech Council. Originally published on May 2nd, 2013 by SF6. See original story here.

 

The Pittsburgh Penguins aren’t exactly shy about leveraging new technology to enhance their fans’ experience. In fact, the team has been a pioneer in the NHL in technology implementation, leading the way in terms of high-tech arena design and mobile app development. Just recently, the Pens launched the PensPoints rewards app, which gives fans the opportunity to win attractive prizes by earning rewards points through their smartphones. In the first three weeks after the Penguins launched the app, it was downloaded more than 30,000 times and garnered more than 100,000 unique fan actions.

Fans can earn PensPoints from game attendance, concession purchases, merchandise purchases, radio broadcasts and PensPoints events. Every 100 points automatically earns fans a free 7UP voucher at a Pens game (you get 25 points for each game attended or 5 points for entering a radio code), 400 points nets a Pens T-shirt and 800 points will get you a Pens hat. There are also “Leaderboard” rewards for monthly leaders and the season leader. For example, the winner in February 2013 earned an expenses-paid trip to a Pens game in Philadelphia. The PensPoints leader at the end of the season will earn a Penguins game-used jersey, a player meet & greet and 2 tickets to a Penguins home game during the 2013-2014 season. Pretty sweet, huh!

Perhaps even cooler than the rewards you can receive through the PensPoints app is the story behind how the app was created. The Penguins worked with LoyalTree to create PensPoints, which is the first totally mobile loyalty rewards platform in professional sports.

“The guys over at LoyalTree are brilliant,” David Peart, Senior Vice President at the Penguins, said. “For about 2 1/2 years we have been trying to create a fan loyalty program, but we struggled to find the right platform. Late last year, we went to LoyalTree and they were able to build us a mobile app from scratch in a few months.

“We wanted to create a loyalty program that first and foremost rewarded our most loyal fans – the season ticket holders,” he continued. “The PensPoints app allows these fans to earn points (and rewards) for merely doing what they do already.

“But, we also wanted to create a scalable program that would allow other fans to participate as well. That’s the most exciting thing about the PensPoints reward program, you don’t have be a season ticket holder to participate and win prizes.”

Brock Bergman, CEO of LoyalTree, was equally excited about the collaboration.

“We have built a very unique product for the sports & entertainment industry, and working with a forward-thinking organization like the Penguins as our first professional team has been a very natural fit for us,” he said. “We have both seen the tremendous value that LoyalTree can bring to their organization (and their fan base), and they have an uncanny ability to think long-term about how to continue to perfect their brand and overall fan experience into the future.

“The Penguins clearly care about their fan base more than just about any organization in sports, and it shows. PensPoints was built to help them solve some very challenging problems that have existed in the industry forever while, at the same time, thanking their fan base for their affinity with the team.”

The outstanding initial success of the PensPoints app isn’t surprising considering the ravenous fan base the Penguins enjoy. The project not only afforded the
LoyalTree team the opportunity to work with one of the most successful professional sports franchises in the country, it allowed them to create a unique piece of technology for their hometown team.

“More than anything, the concept itself is what we get really excited about,” Bergman continued. “We’re fans ourselves, so when we are able to create an experience where fans are being rewarded for everything they do with the team they love, that’s really the fun part. We have some exciting new pieces coming that we both believe will make the product even better moving forward.”

Check out penspoints.com to download the app. Learn more about LoyalTree at LoyalTree.com

 

Loyal Pens fans now using LoyalTree with PensPoints

Written by Malia Spencer of the Pittsburgh Business Times. Originally published on February 21st, 2013 at 12:31pm EST. See original story here.

Over the weekend the Pittsburgh Penguinsunveiled PensPoints, a new fan loyalty program that rewards people for going to games, listening to games on the radio, buying stuff and other actions. It’s all run through users’ smartphones and uses QR and other codes.

If this type of smartphone-based, QR scanning loyalty program sounds familiar it should. The program is latest product offering from Strip District-based LoyalTree, a startup we first wrote about back in 2011. (The company is officially called Cardeeo but it’s known by itsLoyalTree brand.)

The PenPoints program is a white-label offering of LoyalTree’s platform, said CEOBrock Bergman. It’s one of three ways the product is now reaching the market he said. The company has its branded LoyalTree network as well as an API integration that allows the platform to become part of a customer’s existing app, he said.

The company now has more than 500 merchants in its network and 50,000 people using the app. The company’s clients are everything from retail shops, to yoga studios to restaurants, Bergman said, and it’s branched out beyond the Pittsburgh region with customers nationwide.

Bergman said the company is looking at doing more work with sports teams and is using the partnership with the Pens to prove some metrics.

At Wednesday’s game against the Flyers PensPoints QR codes could be found around the Consol Energy Center at various vendors and within IceTime magazine.

As the company has developed, it’s now up to 10 employees, the product has evolved as well. Bergman said its easier on the merchant side and is 100 percent automated making it easier for a customer’s staff to integrate the loyalty program into daily routines.

The company is expected to make a few key hires in the next couple months as well as some product upgrades.

“Depending on the growth path and the development growth we may or may not raise money (this year),” he said. “It’s something I am not ruling out.”

If he does go down the fundraising path, he knows it will be challenging and most of his early conversations have been with people that are out of the region.

“It’s not by choice but necessity,” he said. “But I am incredibly committed to trying to do it here.”

LoyalTree isn’t the first local tech company to get a boost from the Pens. South Side-based YinzCam started in 2009 with a pilot project with the Pens and has grown to include 40 professional teams across the NFL, NHL and NBA and its apps have more than 6 million downloads.

LionWise and LoyalTree “Close the Loop” on Mobile-to-POS Loyalty Programs

Written by LionWise for the LionWise blog on December 31st, 2012. See original post here.

 

[Press Release] Pittsburgh, PA / Hampton, NH – December 27, 2012 – Starting in early 2012 LoyalTree and LionWise set out to develop the hospitality industry’s first ever fully integrated mobile-to-POS customer loyalty platform. The recent launch of the latest integrated mobile coupon-to-POS discount feature is among one of the many enhancements LoyalTree and LionWise have developed for both merchants and consumers to seamlessly facilitate loyalty transactions. For the first time, merchants and business owners do not have to rely on their front of house staff to orchestrate a promotional or earned consumer discount through the POS system – the system will do it automatically. Most loyalty programs require businesses to have a staff member or the management team facilitate the redemption of a loyalty transaction. The latest advancement from LoyalTree and LionWise revolutionizes operations. The POS can recognize a business’ LoyalTree mobile coupon and automatically apply the discount to the open check, instantly clearing that specific coupon from the customer’s smart phone once it has been redeemed by the server. Merchants no longer have to train the FOH (front of house) staff to apply the appropriate discount/coupon within the system, or worry that staff is properly following the procedures in place mainly to protect the business from fraudulent or inaccurate redemptions. By “closing the loop” and automatically handling the redemption and delivery of the discount, the merchant is assured of complete accuracy while the FOH staff is free to focus on the consumer.

“The new integration makes our staff extremely happy because our loyalty program sustains itself. They do not have to do anything extra outside of their daily duties to give our most loyal customers points towards discounts. This allows us to focus on customer service and minimizing the length of ticket times. Our customers show the coupon from their smart phone, and then the POS automatically applies the discount, says Anna Crucitt, co-owner of Mercurio’s Artisan Gelato and Neapolitan Pizza on Walnut Street in Shadyside, Pittsburgh, PA.

The LoyalTree and LionWise integration also makes it possible to accurately measure the success of marketing campaigns and in-store promotions by calculating the number of repeat customer’s average check size. “For merchants today, it’s not enough to simply know what you sold. It’s an advantage to know who you are selling it to and how often.” says Scott Filiault, President of LionWise. “Merchants need to ask their point of sale systems and loyalty programs to work smarter for them, a business can no longer afford to let customers walk thru their doors anonymously. With the enhancements we’ve made, our merchants have the controls and the analytics to gain a deeper understanding of their business.”

The integrated system allows a loyalty interaction to literally be built into every single transaction executed through the POS system. When a customer receives their receipt, they scan the code at the bottom with LoyalTree on their smart phone to earn points for all of their specific purchases made. Unlike traditional loyalty programs, this offers the consumer the freedom to claim their points based on their purchases and redeem their rewards at their own convenience. Furthermore, business’ staff can focus more on performing their daily duties and customer service as opposed to processing an additional loyalty transaction separate from the POS system.
“Our newest integration is a result of a talented design and programming team from both LionWise and LoyalTree. Our companies have listened to and worked with the end-users of our products so we can build effective, common sense mobile-to-POS solutions. This ultimately results in increased revenue for the business, streamlined operations, and most importantly… convenience and value for the consumer,” said Jim Ambrose, Director of Business Development of LoyalTree.

Point. Shoot. Save.

Written by Katie Booth of Pittsburgh Magazine. Originally published on August 23rd, 2012. See story here.

 

Using QR code technology, LoyalTree is building an app for businesses to better understand their customers — and for customers to get more of what they want (like a free latte).

Got a torn, stained coffee loyalty card in your wallet — or maybe a dozen of ’em? Let’s face it: The trouble of carrying around all those punch-card slips was hardly worth the free double-skinny mocha.

“Why carry a bunch of cards when you can have the same exact thing … aggregated into one tool?” That’s how Jim Ambrose of Pittsburgh-based LoyalTree summarizes it — but if you compare LoyalTree to a card, he’ll cringe. The app is part loyalty card, sure. But it is also part market research, part reward and part membership benefits.

Say you and a friend sit down for lunch at Mercurio’s in Shadyside. You order a couple pizzas and something to drink. At the bottom of your receipt, there’s a QR code. You take out your phone, open the app, hit the scan button and it deposits 24 points into your account. Because Mercurio’s has a point-for-dollar system, the business can learn from what you actually buy instead of encouraging one type of purchase.

It’s all about harnessing the potential of the smartphone as a universal tool. Today’s greatest challenge is to think beyond the limitations of past platforms, and LoyalTree does this in more ways than one. It connects businesses to a network of people, but it also gives them “the freedom and the flexibility” to determine point values, rewards and discounts. And as the app feeds the information back, it becomes a way to learn what customers want.

“All we aim to do is establish a deeper connection between a business and its consumers,” Ambrose says.

But LoyalTree has also started to evolve the app toward cultural offerings — like Pittsburgh’s myriad museums, universities and sporting events. Ambrose and his team are looking at ways to encourage volunteer work through discounts, and they’re encouraging university students to visit local establishments.

You still might wonder, though: Is it really all it’s cracked up to be? These days, it’s app after app after app. Are all of these programs just complicating our lives in new ways?

Maybe some of them. But LoyalTree? It’s a small grace. The app is bringing customers — and information about their desires — to our local businesses. And at its simplest, LoyalTree is allowing us deeper enjoyment of that most-cherished, most-anticipated, most-splurged-upon eighth cup of coffee. – See more at: http://www.pittsburghmagazine.com/Pittsburgh-Magazine/September-2012/LoyalTree/#sthash.TZGPXYJw.dpuf